This policy covers carcrashsandiego.com, which SD Crash Wire operates. It tells you what the site collects and what we do with it.
What we collect
From the review form: the four answers you pick (when the crash happened, whether another driver caused it, whether you have pain or injuries, and whether you have already signed with a lawyer), plus your name and phone number. The answer about pain or injuries is health information.
With each request: an event ID, the time, the page you sent it from, your IP address and browser, and the consent wording that was shown to you, with its version. Together these make up the consent record.
From each visit: your IP address, browser and device, the pages you view, the page that sent you here, and campaign tags in the link, such as UTM tags and gclid.
How we use it
We send your request to our partner law firm so that its automated assistant can call you about your accident. We keep the consent record as proof of the consent you gave, and we use information where a legal duty requires it. Visit data helps us run and protect the site, block spam and see how people use it.
Your answer about pain or injuries goes toward handling your request and nothing else. We never use it for advertising.
Who receives it
Our partner law firm receives your request, and so do the service providers that place its calls and texts. Calls about a request may be recorded, and the recording may be kept with the request. Our hosting provider processes site and request data. An analytics service may receive visit data. If SD Crash Wire or the site is sold or merged, the successor receives the information. We also disclose information when the law requires it.
We do not sell personal information. We do not share it with anyone for cross-context behavioral advertising either.
How long we keep it
We keep each request, and the record of the consent given with it, for at least 4 years. If you ask us to delete your information, the consent record still stays until that period ends.
Your choices and California privacy rights
You can ask us to stop calls and texts at any time. The consent you give with the form is described in our terms.
You can also ask what personal information we hold about you and get a copy, ask us to correct it, and ask us to delete it. You can ask us to limit the use of sensitive information, although we already use it only for your request. We do not sell or share personal information, so there is no sale or sharing to opt out of. Using any of these rights will not lead us to treat you differently.
To make a request, email privacy@carcrashsandiego.com. An authorized agent can ask for you if the agent has your written permission. Expect a few questions so we can confirm your identity, and a reply within 45 days.
SD Crash Wire gives no personal information to third parties for their own direct marketing, which is the subject of California Civil Code section 1798.83.
Do Not Track
SD Crash Wire does not track you across other websites. For that reason, the site does not respond differently to Do Not Track or Global Privacy Control signals.
Cookies, children, security and changes
The site may set cookies and similar browser storage so that it works and can count visits. Campaign tags from the link you arrived on are held for the length of your visit. We write for adults, and the site is not directed at children under 16. Information is processed in the United States. We use reasonable security, but no system is fully secure. When this policy changes, the new version is posted here with its effective date.
Contact and effective date
Questions about this policy or your information go to privacy@carcrashsandiego.com. This policy is effective from 12 November 2026.